Privacy Policy

Efsolit Technology Private Limited operates ai.efsolit.com. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

Depending on how you use our platform, we may collect:

• Name and email address.
• Account and profile information.
• Subscription and payment-related information.
• Prompts and content submitted for AI processing.
• Lead and business information provided by you.
• IP address, browser, device, and usage information.

2. How We Use Your Information

We may use your information to:

• Provide AI automation and content-generation services.
• Process and manage leads.
• Manage your account and subscription.
• Process payments.
• Provide customer support.
• Improve and secure our platform.
• Prevent fraud and unauthorized activity.
• Comply with applicable laws.

3. AI Processing

Information submitted to AI features may be processed by AI technology providers required to provide the requested service. We use such services for legitimate platform functionality and related operations.

Users should avoid submitting highly sensitive personal information unless it is necessary and they have the appropriate rights or permissions.

4. Lead Data

If you use our platform to process leads, you are responsible for ensuring that the collection and processing of lead information complies with applicable privacy and communication laws.

5. Sharing of Information

We may share necessary information with trusted service providers, including hosting, AI, payment, email, analytics, and security providers.

We may also disclose information when required by law, to protect our rights and users, or in connection with a business transaction.

We do not sell your personal information.

6. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online service can guarantee complete security.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain accounts, comply with legal obligations, resolve disputes, and maintain security.

8. Your Rights

Depending on applicable law, you may request access, correction, or deletion of your personal information. You may contact us to make such a request.

9. Cookies

We may use cookies and similar technologies to maintain sessions, remember preferences, improve security, and understand how users interact with our platform.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated "Last Updated" date.